Frequently Asked Questions
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Without any login record of an organization for 3 months, the data of the organization will be automatically deleted.
- As for Free Plan users: start counting from the last login time of any staff of an organization
- As for Professional plan and Enterprise plan users: start counting from the the expiry date of the contract
As for Free Plan user, there are some limitations on storage space, the number of static records and transaction records:
- Storage Space: 1GB
- Static records (products + customers + vendors ): Max. 1,000
- Transactions (order + invoice): Max. 2,000 per month
You can upgrade to our Professional plan or Enterprise plan to increase the ceiling.
- As for the applications developed by UUKA Team, you are welcome to send us your customization requests at email@example.com. After studying, UUKA Team will get back to you with a quotation reflecting the actual man-hours required.
- As for the applications developed by 3rd-party developers, you may ask for customization by their contact emails listed on the application details.
As UUKA provides cloud-based SaaS (Software-as-a-service) for organizations to utilize its data via UUKA Platform, organization data can only be kept on the UUKA server.
If you want to get the organization data back, you can export the organization data from UUKA directly.